Buyer can return items for a prompt credit within 14 days. You must contact us via email with your order# for an RMA#. The product must be in the original package and able to re-sell. Order cancellation must be made within 24 hours of order placement. The original shipping and handling charges are not refundable and a 35% restocking charge will be applied to all returns. No refund without RMA#.
Special Order items are marked in description and ships direct from the factory. There is no return on Special Order Items
Free Shipping items returned will be charged the cost of shipping the product to the customer. Customer will pay all return shipping cost. Special order items are non-returnable.
Buyer must have a return merchandise authorization number before you send your package back. DRP Tools will not take back merchandise after being used unless a manufacturing defect. No exceptions.
The product will be tested for a defect if none found the product will be returned to the buyer. Send your package via FedEx with signature required, prepaid, insured, traceable method to the address given to return the product with RMA#. All returns must be made within 14 days from shipment. After 14 days the transaction is complete no returns.
After reading this contact us via email using [email protected] with your order# for an RMA# and instructions on where to ship your return. Note: We must receive your return within 14 days of shipment. No exceptions.
We reserve the right to cancel any order with a full refund.
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